Privacy Policy

Who We Are

Mediasphere ("we," "us," or "our") is a content marketing agency registered and operating in Bucharest, Romania. Our website address is https://mediasphere.digital.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us in any capacity. It applies to all visitors, clients, and prospective clients.

We act as the data controller for the personal data we process. Our processing activities are governed by the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Romania's Law No. 190/2018 implementing certain provisions of the GDPR, and Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector.

What Personal Data We Collect and Why

Contact and Inquiry Data

When you contact us through our website forms, email, or other channels, we collect the information you provide, which may include your name, email address, company name, job title, phone number, and the content of your message. We process this data on the basis of our legitimate interest in responding to inquiries and evaluating potential business relationships (Article 6(1)(f) GDPR), or on the basis of pre-contractual steps taken at your request (Article 6(1)(b) GDPR).

Client Data

When you engage us for services such as content strategy, SEO, social media marketing, email marketing, or performance marketing, we collect and process personal data necessary to deliver those services. This may include business contact details, billing information, brand guidelines, access credentials to marketing platforms, campaign performance data, and any other information you share with us in the course of the engagement. The legal basis for this processing is the performance of a contract to which you are a party (Article 6(1)(b) GDPR).

Website Usage Data

When you visit mediasphere.digital, we automatically collect certain technical data through cookies and similar technologies. This may include your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and approximate geographic location derived from your IP address. We process this data on the basis of your consent (Article 6(1)(a) GDPR) where cookies are non-essential, or on the basis of our legitimate interest in maintaining website security and understanding how visitors use our site (Article 6(1)(f) GDPR) for strictly necessary cookies. For more detail on cookies, please see our Cookie Policy.

Email Subscription Data

If you subscribe to our blog or newsletter, we collect your email address and any preferences you indicate. The legal basis is your consent (Article 6(1)(a) GDPR). You may withdraw consent at any time by using the unsubscribe link in any email or by contacting us directly.

Prospective Client Research

In the course of business development, we may collect publicly available professional information about prospective clients from sources such as LinkedIn, company websites, and public business registries. This data may include names, job titles, company names, and professional email addresses. The legal basis is our legitimate interest in identifying and contacting potential clients who may benefit from our services (Article 6(1)(f) GDPR).

How We Use Your Data

We use personal data exclusively for responding to inquiries, delivering services you have engaged us to perform, administering contracts and payments, sending opt-in marketing communications, analyzing website traffic, ensuring security, and complying with legal obligations under Romanian law. We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you.

Who We Share Your Data With

We do not sell, rent, or trade your personal data. We share data only with service providers and processors bound by data processing agreements (Article 28 GDPR), professional advisors, legal and regulatory authorities where required, and client-authorized third party platforms in the course of delivering services.

International Data Transfers

Where personal data is transferred outside the EEA, we ensure appropriate safeguards under Chapter V of the GDPR (adequacy decisions, Standard Contractual Clauses, or other recognized mechanisms). You may request a copy of the relevant safeguards by contacting us.

How Long We Keep Your Data

Inquiry data is retained up to 12 months. Client data is retained for the duration of the contract and up to 10 years afterwards as required by Romanian fiscal law (Law No. 82/1991). Anonymized website usage data is retained up to 26 months. Email subscriber data is retained until you unsubscribe, then deleted within 30 days.

Your Rights Under the GDPR

You have the rights of access (Article 15), rectification (Article 16), erasure (Article 17), restriction (Article 18), portability (Article 20), and to object (Article 21). Where processing is based on consent, you may withdraw it at any time (Article 7(3)). You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336 Bucharest, Romania. We respond to all data subject requests within one month, extendable by two months in complex cases.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission (SSL/TLS), access controls, secure hosting, and regular review of our data protection practices.

Children's Data

Our services are directed at businesses and professionals. We do not knowingly collect data from anyone under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date.

Contact Us

If you have questions or wish to exercise your rights, contact us at privacy@mediasphere.digital. Mediasphere, Bucharest, Romania.